Hotel Front Desk Agent

Job overview

The Hotel Front Desk Agent role is onsite in Holbrook, AZ; compensation is not specified. The position supports hotel front-office operations and financial recordkeeping. The role helps maintain accurate guest accounts and daily operating records while assisting guests with check-in, check-out, requests, and complaints.

What you'll do

• Post room charges and taxes
• process guest and credit-card vouchers
• verify account postings, balances, and room rates
• prepare cash, check, and card summaries
• summarize operating results
• check financial records for accuracy
• run the property-management-system end-of-day process
• balance daily charges
• follow emergency procedures
• and respond to guest needs and complaints.

What we're looking for

Skills & competencies

front desk agent

hotel operations

guest services

check-in

check-out

night audit

cash reconciliation

property management software

holbrook az

pro hospitality six

Work arrangement

• Weekend coverage required

Why this role

The posting lists work hours of 7 a.m.–3 p.m. and 3 p.m.–11 p.m.; prior hospitality experience is preferred.

About the employer

Pro Hospitality Six Llc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.