Receptionist — Afternoon/Evening Shift

Job overview

The Receptionist — Afternoon/Evening Shift role is onsite in Troy, MI, at 1909 Thunderbird. The schedule includes one mandatory weekend shift per week. Compensation is $19 per hour. Faithful Companion is a family-owned pet cremation services company that supports families who consider pets family members. The receptionist provides compassionate customer service to families and clinics, answers questions about services and memorial products, and coordinates scheduled items with dispatch. The role helps ensure timely communication and an attentive experience for families during a time of grief.

What you'll do

• Greet visitors
• answer and place phone calls
• assist families with services
• respond to questions from clinics and families about services, cremation, and memorial products
• coordinate with dispatch on returns, home pickups, family witnesses, and scheduled items
• relay time-sensitive information
• keep the workplace, lobby, and arrangement rooms neat.

What we're looking for

Skills & competencies

receptionist

troy mi

faithful companion pet cremation services

afternoon/evening shift

one weekend shift weekly

$19 per hour

family services

compassionate customer service

dispatch coordination

pet cremation

memorial products

benefits after 30 days

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) match
• medical, dental, and vision
• company-paid life insurance
• voluntary pet insurance
• short- and long-term disability insurance, available after 30 days.

Why this role

Afternoon/evening shift with one mandatory weekend shift weekly; full benefits package available after 30 days; role requires passing a four-panel drug screen and background check.

About the employer

Faithful Companion Pet Cremation Services is hiring for this role. Industry: Cemeteries and Crematories. Sector: 81.