Collection Specialist

Job overview

The Collection Specialist role is onsite in Lockport, NY, with compensation of $17–$22 per hour. The posting describes the position as part of TruNorth Resolution Group’s team. The role monitors accounts for overdue payments and communicates with clients to resolve outstanding balances. Accurate account research, payment collection, documentation, and reporting support the team’s collection activity.

What you'll do

• Review accounts for overdue payments
• research client information and account history
• communicate with clients about overdue accounts
• collect payments and issue refunds
• document account status and collection efforts
• report collection activity to management.

What we're looking for

Skills & competencies

collection specialist

accounts receivable

debt collection

account research

client communication

payment processing

documentation

lockport ny

trunorth resolution group

$17–$22/hr

performance bonus

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, parental leave, training and development, advancement opportunities, and flexible scheduling.

About the employer

TruNorth Resolution Group LLC is hiring for this role. Industry: Collection Agencies. Sector: 56.