Delivery Dispatcher

Job overview

The Delivery Dispatcher role is onsite in Teaneck, NJ, and pays $25–$26.50 per hour. SMS Delivery LLC is a delivery service partner operating in the Teterboro, NJ area. The dispatcher coordinates drivers, routes, and delivery information to support safe, timely package delivery. The role also serves as a communication link among drivers, staff, management, and customers, helping resolve delivery issues and incidents.

What you'll do

• Manage opening or closing setup and stand-down
• monitor route timeliness
• use mapping and GPS programs and reroute vehicles when needed
• liaise between drivers, staff, and management
• dispatch orders to messengers and drivers
• provide accurate delivery information
• handle customer complaints and follow up
• manage road accidents and incidents
• manage incoming calls.

What we're looking for

Skills & competencies

delivery dispatcher

sms delivery llc

teaneck nj

teterboro area

route monitoring

gps and mapping

driver coordination

customer service

$25–$26.50 per hour

on-call schedule

Work arrangement

• Weekend coverage required

Why this role

The posting describes 10-hour shifts, flexible hours including early mornings, late evenings, weekends, and holidays, and an on-call schedule.

About the employer

SMS Delivery LLC is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.