Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Fort Worth, TX; compensation is $44,000–$60,000 per year. The position supports Emaly Medina’s State Farm insurance agency and the community members it serves. The representative handles customer inquiries, maintains records, and coordinates with agency colleagues to support retention and satisfaction. The role contributes to agency growth by providing responsive service and anticipating customer needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

insurance agency

customer inquiries

customer records

customer retention

fort worth tx

emaly medina state farm

$44,000–$60,000/year

spanish preferred

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• performance bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

The posting notes that Spanish bilingual ability is preferred and lists a hiring bonus, performance bonus, flexible schedule, paid time off, training, and advancement opportunities.

About the employer

Emaly Medina - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.