Office Experience Manager

Job overview

The Office Experience Manager role is an onsite position based in Austin, TX. Compensation is not specified, and this role supports the retail tax operations team at H&R Block. This role exists to lead office-level outcomes by coaching teams, ensuring consistent delivery of a consultative client experience, and managing day-to-day operations. The manager fosters a performance-driven culture and ensures operational readiness.

What you'll do

• Leading teams, coaching associates, ensuring consultative client experience, managing operational execution, and evaluating performance outcomes.

What we're looking for

Skills & competencies

full-time

day shift

austin tx

office manager

retail leadership

operations

client experience

h&r block

tax services

management

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive pay, comprehensive benefits, support for life inside and outside of work.

Why this role

Leadership role in a retail service environment, focus on client experience model, high-performing culture.

About the employer

H&R Block is hiring for this role. Industry: Residential Property Managers. Sector: 53.