Guest Service Agent
Employment type
Full-time
Work setting
On-site
Location
Scottsdale, AZ
Schedule
Day shift
Posted
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Job overview
The Guest Service Agent is an onsite role based in Scottsdale, AZ. Compensation is not specified, and this position supports the hospitality operations at CHP Holdings. This role exists to provide exceptional customer service to guests, assisting with inquiries and needs to ensure overall satisfaction during their stay. The agent contributes to the team by managing check-in/check-out processes, resolving guest issues, and maintaining a clean and professional lobby environment.
What you'll do
- Greet guests, check them in, and provide information about hotel services.
- Assist with check-out, handle payments, and issue receipts.
- Respond to guest inquiries and resolve complaints.
- Maintain a clean and organized front desk area.
- Collaborate with other staff to ensure guest satisfaction.
What we're looking for
- Skills & competencies
- full-timeday shiftscottsdale azhospitalitycustomer servicehotelfront deskguest servicesweekend workno on-call
- Work arrangement
- Weekend coverage required
Why this role
Requires flexibility to work nights, weekends, and holidays; knowledge of multiple languages is a plus.
About the employer
CHP Holdings is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- All Other Traveler Accommodation
- Occupation code
- 43-4081.00
You'll be redirected to the employer's application page.
Listing ID: 70dfc893-0e1c-43a1-8da2-a142b2d48616