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Supplier Performance Specialist

SDI Inc · Jacksonville, FL · Supplier Relationship Management (SRM) Team

Compensation

$50k – $55k /yr

Employment type

Full-time

Work setting

On-site

Location

Jacksonville, FL

Schedule

Day shift

Posted

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Job overview

The Supplier Performance Specialist is a full-time remote role available from anywhere in the USA. The stated annual pay range is $50,000–$55,000. The position supports SDI’s Supplier Relationship Management team and its client program. The role helps suppliers meet delivery, order-confirmation, and advance-shipping-notice requirements so customers have reliable order visibility and can schedule maintenance work. It uses performance data, supplier coaching, and cross-functional coordination to improve compliance and resolve operational delays.

What you'll do

  • Review supplier compliance data
  • implement improvement plans
  • conduct supplier meetings and coaching
  • respond to supplier questions using Five9 and Oracle Service Cloud
  • track improvement-plan progress
  • analyze root causes
  • liaise with suppliers, Purchasing, and Parts teams
  • support sourcing and match-exception escalations
  • maintain cross-functional communications
  • coordinate continuous-improvement opportunities. Some holiday and weekend coverage is required.

What we're looking for

Skills & competencies
supplier performance
supplier relationship management
remote usa
full-time
$50k–$55k
supplier compliance
procurement
performance analytics
improvement plans
oracle service cloud
five9
weekend coverage
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, and vision insurance
  • training and development
  • vacation, wellness days, pet bereavement days, and 12 paid holidays
  • 401(k) with company match
  • tuition reimbursement
  • student loan repayment assistance
  • safety-shoe reimbursement
  • discounted tickets.

Why this role

Remote from anywhere in the USA; some holiday and weekend coverage is required.

About the employer

SDI Inc is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Process, Physical Distribution, and Logistics Consulting Services
Occupation code
13-1023.00
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