Administrative Support Specialist

Job overview

The Administrative Support Specialist role is onsite in Rosedale, MD, Monday through Friday, with hours varying between 8:00 AM and 5:00 PM EST. Compensation is $25–$26 per hour. The role supports patient relationships at Franklin Square Medical Center, with a focus on patient satisfaction and service. The specialist responds to patient needs through calls and emails, follows concerns through resolution, and checks documentation for accuracy and completeness. This work helps patients navigate their healthcare experience and supports departmental readiness and service quality.

What you'll do

• Maintain communication with patients by phone and email until concerns are addressed
• understand and respond to patient needs promptly
• prepare for office inspections
• review documents for compliance, completeness, and accuracy
• collaborate with colleagues
• use relevant computer programs and phone systems to communicate information about products and services.

What we're looking for

Skills & competencies

administrative support specialist

full-time

rosedale md

forward health

patient support

healthcare administration

patient communication

phone and email

document review

office inspections

new graduates welcome

$25–$26/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid holidays
• paid time off
• comprehensive benefits package.

Why this role

New graduates are welcome to apply; sleep medicine or related experience is a plus but not required; high school diploma required.

About the employer

Forward Health LLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.