Bilingual Customer Service Specialist (Spanish or Portuguese)

Job overview

The Bilingual Customer Service Specialist (Spanish or Portuguese) is an onsite role based in Plymouth, MA. Compensation is not specified for this position, which supports the local Sherwin-Williams store team by providing excellent service and product support. This role exists to ensure high levels of customer satisfaction by assisting clients with product needs and maintaining store standards. The specialist contributes to store goals by building trust with customers, managing inventory, and providing professional service to both wholesale and retail clients.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

What we're looking for

Skills & competencies

part-time

day shift

plymouth ma

sherwin-williams

bilingual

spanish

portuguese

customer service

retail

sales

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits, prescription savings, virtual physician visits, retirement and saving benefits, generous time away from work package.

Why this role

Bilingual (Spanish/Portuguese/English) required; Retail and customer service focus.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.