Client Onboarding Specialist

Job overview

The Client Onboarding Specialist role is listed as hybrid or remote in Wichita, KS; pay is $15 per hour. Parmele Disability Advocates helps people navigate Social Security Disability and Veterans Affairs disability claims and has served clients across multiple states. The role welcomes prospective clients, explains services, gathers information, and coordinates next steps in the intake process. It contributes to the firm’s advocacy work by making the first interaction supportive and ensuring client records and onboarding tasks are handled accurately.

What you'll do

• Respond to inbound calls and live chat inquiries
• make outbound follow-up calls
• build rapport with prospective clients
• explain services and available options
• gather and document client information
• schedule consultations
• maintain complete and current intake records
• collaborate with attorneys and internal teams
• perform related administrative tasks.

What we're looking for

Skills & competencies

client onboarding specialist

disability advocacy

social security disability

veterans disability

client intake

wichita ks

parmele disability advocates

full-time

$15/hr

hybrid/remote

monday–friday

8:00 am–5:00 pm cst

401(k) matching

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• life insurance
• Employee Assistance Program
• 401(k) with employer contributions
• paid time off and company holidays
• professional development
• advancement opportunities
• recognition programs
• and wellness resources.

Why this role

Monday–Friday, 8:00 a.m.–5:00 p.m. Central schedule. The posting lists customer service, intake, call center, sales, healthcare, insurance, legal services, or account management experience as preferred, not required.

About the employer

Parmele Disability Advocates is hiring for this role. Industry: Offices of Lawyers. Sector: 54.