Operations Support Manager

Job overview

The Operations Support Manager role is listed in Worcester, MA, and is based in an office environment with visits to customer locations. Compensation is not specified. The position supports Masis Staffing’s regional operations to help provide quality staffing services to clients and candidates; the posting specifies 85% travel. The manager helps implement operational systems and process improvements, supports office productivity and staffing goals, trains teams, and works with business development on client relationships and growth. The role also supports client implementations, service improvement, and operational compliance across assigned territories.

What you'll do

• Implement systems and process improvement strategies across territories
• monitor office productivity and fill goals
• ensure compliance with policies and legal requirements
• train leaders and staff on operational systems
• work with business development on strategies and client relationships
• support sales when needed
• implement service improvement programs
• participate in client engagements
• troubleshoot client situations
• plan and execute new-client implementations and project initiatives.

What we're looking for

Skills & competencies

operations support manager

worcester ma

masis staffing

field operations

staffing services

process improvement

client management

business development

team training

recruitment strategies

85% travel

operational compliance

Work arrangement

• Weekend coverage required

Why this role

The posting specifies 85% travel and requires a bachelor’s degree in business administration, marketing, or a related field, plus at least five years of relevant project, client, account management, or customer service experience.

About the employer

Masis Staffing is hiring for this role. Industry: Temporary Help Services. Sector: 56.