Customer Relations Representative

Job overview

The Customer Relations Representative role is onsite in Tallahassee, FL, with compensation of $60,000–$80,000 per year. The position is with a State Farm independent contractor agent, not State Farm Insurance Companies. The representative supports the agency’s growth by resolving customer inquiries, maintaining accurate records, supporting retention, and coordinating with agency colleagues. The role helps deliver customer experiences that meet community needs and support the agency’s customers.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

insurance agency

customer service

customer records

customer retention

tallahassee fl

state farm agent

$60k–$80k/year

full-time

401(k)

health insurance

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance bonus, health insurance, advancement opportunities, paid time off, and training and development.

Why this role

Applicants are sought who are currently licensed; the listed qualifications include Property/Casualty and Life/Health insurance licenses.

About the employer

Brigit Smallridge - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.