Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Saint Paul, MN. Pay is $40,000–$58,000 per year. The position supports a growing local insurance agency focused on helping people protect what matters most. The representative responds to customer inquiries, explains policy information, assists with policy changes, processes claims and follow-ups, and maintains accurate interaction records. The role contributes to customer experience and agency growth by coordinating with team members and anticipating community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

saint paul mn

customer service representative

state farm agent team member

insurance

policy information

policy changes

claims processing

customer records

full-time

communication

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

The agency describes internal growth opportunities for driven and sales-minded candidates.

About the employer

Michael Theisen - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.