Spa Sales and Guest Service Associate

Job overview

The Spa Sales and Guest Service Associate is a part-time, onsite position in Cleveland, OH. Pay is $14–$16 per hour. Hand & Stone Massage and Facial Spas aims to make each client visit a memorable experience. The associate welcomes clients, supports membership sales, and handles service and appointment inquiries. The role contributes to a positive spa visit by communicating service options, maintaining cleanliness, and supporting smooth front-desk operations.

What you'll do

• Meet membership sales goals
• learn the service menu
• provide customer service to members and guests
• communicate sales, promotions, and service options
• maintain spa cleanliness
• answer phones, schedule appointments, and file documents.

What we're looking for

Skills & competencies

spa sales associate

guest service

membership sales

massage and facial spa

client experience

appointments

cleveland oh

hand & stone

part-time

$14–$16/hour

sales training

advancement opportunities

childcare discount

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• 10% weekly KinderCare childcare discount and personal-care and LifeMart discounts at participating spas
• the posting also describes training and advancement opportunities.

Why this role

The posting describes sales training webinars and opportunities to advance to lead spa associate or management roles.

About the employer

Hand & Stone - IL, MI, OH, WI is hiring for this role. Industry: Other Personal Care Services. Sector: 81.