Account Representative / Collections Billing Specialist — Angleton

Job overview

The Account Representative / Collections Billing Specialist role is onsite in Angleton, TX. Compensation is not specified. The position supports the Law Office of Bryan Fagan, a firm handling family, estate planning and probate, and criminal law matters. The representative serves as a primary contact for active clients, maintaining engagement and providing timely case and financial updates. By documenting interactions, monitoring accounts, and addressing concerns, the role supports client understanding and retention throughout legal matters.

What you'll do

• Serve as liaison for active clients throughout their cases
• maintain relationships through support, solutions, and timely updates
• conduct scheduled check-ins
• meet clients at designated case stages to explain legal and financial expectations
• communicate by phone, meetings, email, letters, and text
• monitor assigned accounts and service delivery
• update financial information and case milestones
• document interactions in CRM and case-management systems
• provide personalized status updates.

What we're looking for

Skills & competencies

account representative

collections

billing

client relations

legal services

account oversight

case milestones

crm

angleton tx

law office of bryan fagan

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) match up to 5%, medical, dental, health, vision, life, and long- and short-term disability insurance.

Why this role

Requires 2+ years of customer service, client success, or account-management experience; legal, financial, or professional-services experience is preferred.

About the employer

Law Office of Bryan Fagan is hiring for this role. Industry: Offices of Lawyers. Sector: 54.