Patient Service Representative I

Job overview

Patient Service Representative I is an onsite role in Daytona Beach, FL. Compensation is not specified. The position supports patient services at Advanced Urology Institute. The role helps provide a smooth patient experience by coordinating front-desk and clerical steps across intake, checkout, and follow-up, while maintaining accurate records and communication between patients and clinical staff.

What you'll do

• Greet patients and visitors in person and by phone
• register patients and update demographic information
• collect copayments and outstanding balances
• obtain referrals and authorizations when required
• scan patient documents into charts
• schedule follow-up services and office visits
• communicate patient arrivals and delays to providers and staff
• maintain accurate records, protect patient confidentiality, and keep the front desk and office supplies organized.

What we're looking for

Skills & competencies

patient service representative

advanced urology institute

daytona beach fl

urology

patient registration

appointment scheduling

medical records

insurance verification

copayment collection

hipaa

front desk

customer service

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent required; some college preferred. Requires 1–3 years of customer service experience; medical office experience, especially urology, is preferred.

About the employer

Advanced Urology Institute LLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.