Aircraft Maintenance Analyst (AMA)

Job overview

Aircraft Maintenance Analyst (AMA) is an onsite role in Cincinnati, OH. Compensation is not specified in the listing. Jet Support Services, Inc. provides hourly-cost maintenance programs and related tools for business aviation operators and owners. The analyst supports subscribers to the Traxxall maintenance-tracking product by applying aircraft maintenance expertise to customer questions, maintenance analysis, and compliance scenarios. The role helps customers use the product effectively and maintain safe, reliable aircraft operations.

What you'll do

• Serve as a primary customer contact
• guide customers in using products for maintenance and compliance scenarios
• advise on maintenance best practices and troubleshooting
• proactively address customer needs and issues
• monitor product usage, performance, and compliance data
• collaborate with sales, product development, and onboarding teams
• gather feedback for product improvements.

What we're looking for

Skills & competencies

aircraft maintenance analyst

cincinnati oh

jet support services

business aviation

traxxall

customer support

maintenance analysis

compliance

data analysis

aircraft maintenance

Work arrangement

• Weekend coverage required

Benefits & perks

• For eligible full-time employees based in the USA, Canada, or the Philippines: medical, dental, vision, and retirement savings programs beginning on the first day of employment.

Why this role

The posting seeks five or more years of aircraft maintenance or related experience. FAA Airframe and Powerplant certification is preferred but not required.

About the employer

Jet Support Services, Inc. is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.