Administrative Intake Representative

Job overview

The Administrative Intake Representative role is onsite in Portsmouth, NH, with a full-time schedule. Compensation is not specified. Seacoast Mental Health Center provides mental health services and describes its organization as highly rated for consumer satisfaction in the state. The representative welcomes new and returning patients, gathers and documents information, and supports clinical and administrative staff. The role helps patients navigate admission paperwork and related processes while contributing to accurate, efficient intake and a positive first experience.

What you'll do

• Serve as the first point of contact for calls, emails, and walk-ins
• meet with new and returning patients to process admission paperwork
• review and explain forms and obtain signatures
• verify insurance and explain financial obligations
• enter information into the electronic health record
• send intake packets and no-show letters
• follow up with clients
• assist accounts receivable with billing inquiries and clinical staff with authorizations
• collaborate to improve intake processes.

What we're looking for

Skills & competencies

administrative intake representative

admissions

mental health services

patient intake

insurance verification

electronic health record

portsmouth nh

seacoast mental health center

full-time

paid time off

health and dental plans

retirement match

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, health and dental plans, and retirement account match.

Why this role

The posting describes the role as the welcoming first point of contact for new and reapplying patients and as support for clinical staff and center operations.

About the employer

Seacoast Mental Health Center is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.