Automotive Service Assistant

Job overview

The Automotive Service Assistant role is onsite in Mechanicsburg, PA. Compensation is not specified. The Faulkner Automotive Group is a family-owned and operated dealership group serving Central and Southeastern Pennsylvania. The role supports the service department by coordinating customer appointments and communications and assisting with service-related administrative tasks. It helps customers navigate service visits while providing filing and light accounting support as needed.

What you'll do

• Set up initial and follow-up service appointments
• provide price quotes
• notify customers of recalls
• handle the courtesy car program
• answer customer questions
• perform filing duties and light accounting functions as needed to support the service department.

What we're looking for

Skills & competencies

automotive service assistant

mechanicsburg pa

faulkner automotive group

service department

customer service

appointment scheduling

price quotes

recall notifications

courtesy car program

filing

training provided

growth opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• 401(k) with company match
• paid time off and holidays
• employee discounts
• referral bonuses
• annual reviews and merit increases.

Why this role

Automotive experience is a plus but not required; the employer provides training and describes continued growth opportunities.

About the employer

The Faulkner Automotive Group is hiring for this role. Industry: New Car Dealers. Sector: 44.