Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative works onsite in New Iberia, LA, with a stated annual salary range of $45,000–$65,000. The role supports Kaleb Freyou’s State Farm agency in building client relationships and delivering insurance service to community members. The representative responds to customer needs, explains insurance options, and supports customer acquisition and retention. The work contributes to the agency’s growth through accurate service, follow-up, and coordination with team members.

What you'll do

• Establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use a needs-based review process to educate customers about insurance options
• communicate with customers and coordinate with agency team members.

What we're looking for

Skills & competencies

full-time

customer relations representative

new iberia la

state farm agent team

$45k–$65k/year

insurance customer service

policy changes

claims inquiries

billing support

customer acquisition

commission and bonus

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay plus commission or bonus, advancement opportunities, paid vacation and personal or sick days, retirement benefits, and career-building experience.

Why this role

The posting describes hourly pay plus commission or bonus, paid time off, retirement benefits, and advancement opportunities.

About the employer

Kaleb Freyou - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.