SkillBridge Data Center Customer Operations Technician – Trainee

Job overview

The SkillBridge Data Center Customer Operations Technician – Trainee role is onsite in Ashburn, VA. Compensation is provided through the service member’s current enlistment contract under Department of Defense pay guidelines. Equinix’s SkillBridge fellowship supports Data Center Operations and helps transitioning service members explore civilian technology careers. The trainee supports customer operations by handling work orders and reporting, installing and testing data center equipment and connections, troubleshooting circuits, and coordinating with internal teams and customers. The work contributes to accurate, timely service delivery and reliable infrastructure operations.

What you'll do

• Review and execute advanced work orders
• evaluate expedited requests
• document work and prepare reports
• create purchase orders and requests
• update asset databases
• install customer equipment and cross-connects
• perform testing and troubleshooting
• monitor inventory
• support escalations and customer requests.

What we're looking for

Skills & competencies

skillbridge

data center operations

customer operations

technician trainee

rack-and-stack

cross-connects

circuit testing

customer support

ashburn va

equinix

military transition fellowship

Work arrangement

• Weekend coverage required

Benefits & perks

• Real-world industry qualifications and certifications, hands-on experience, professional networking, and familiarity with corporate culture through the fellowship.

Why this role

DoD SkillBridge fellowship for eligible active-duty or transitioning military members and military spouse fellows; training and industry qualifications or certifications.

About the employer

Equinix is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.