Guest Services Associate

Job overview

The Guest Services Associate role is onsite in Maui, HI. Compensation generally starts at $22.00 per hour. Travel + Leisure Co. is a vacation ownership and travel membership company whose associates help create vacation experiences for travelers. The associate supports guests from registration through checkout, helping make stays welcoming and memorable. Accurate transactions, reservation support, and prompt responses to questions contribute to a smooth resort experience.

What you'll do

• Welcome guests
• guide registration and issue unit keys
• provide resort and local attraction information
• process cash and credit card transactions
• balance receipts and complete cashiering duties
• complete checkout procedures and verify folio charges and credits
• reserve and confirm individual or group reservations
• provide room-rate quotes
• respond to guest inquiries and concerns.

What we're looking for

Skills & competencies

full-time

guest services associate

guest relations

resort hospitality

registration

reservations

cash handling

checkout

maui hi

travel + leisure co.

$22/hour

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, flexible spending accounts, life and accident coverage, disability coverage, 401(k) with employer match subject to eligibility, wellness program, and other benefits depending on position and eligibility.

Why this role

Guest-facing resort role spanning registration, reservations, cashiering, and checkout.

About the employer

Travel + Leisure Co. is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.