Hotel Front Desk Receptionist

Job overview

The Hotel Front Desk Receptionist role is onsite in Lexington, KY, with compensation of $13–$14.50 per hour. The hotel’s guest services team supports guests in having an exceptional stay; its operator, Rolling Hills Hospitality, focuses on exceeding guest expectations across its hotel properties. The receptionist welcomes and registers guests, manages guest information and bookings, answers questions about rooms and amenities, and addresses complaints. The role also coordinates with housekeeping so guest accommodations are ready.

What you'll do

• Keep guest information current and accurate
• handle incoming calls and online and in-person booking requests
• answer questions about rates, room availability, amenities, rewards programs, and special requests
• welcome, register, check in, and check out guests
• provide keys and room numbers and record credit card information
• address customer complaints
• coordinate with housekeeping to ensure accommodations are ready.

What we're looking for

Skills & competencies

hotel front desk

receptionist

guest services

guest check-in

guest check-out

room reservations

customer service

housekeeping coordination

lexington ky

laquinta inn & suites

$13–$14.50/hr

Work arrangement

• Weekend coverage required

Why this role

At least one year of hospitality experience is preferred; experience or working knowledge of Microsoft Office and reservation management systems is requested.

About the employer

LaQuinta Inn & Suites Lexington South is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.