Quality Improvement Specialist

Job overview

The Quality Improvement Specialist role is onsite in Hauppauge, NY. Pay is $27.47–$30.76 per hour. CN Guidance and Counseling Services provides integrated clinical treatment, counseling, housing, and support for people living with mental health and substance use conditions. The specialist develops and monitors program outcomes and satisfaction measures, audits records, tracks regulatory guidelines, and supports staff training. The role helps identify program challenges and improve systems, quality, and outcomes across the agency.

What you'll do

• Develop and monitor program outcome measures and satisfaction surveys and maintain related statistical data
• maintain regulatory guidelines for licensed programs and monitor activities against them
• conduct announced and unannounced audits of selected program records
• participate in incident investigations as required
• identify problem areas with directors and senior management and help develop solutions
• assist with staff training
• participate in agency quality improvement task groups and committees
• identify and implement quality improvement training and activities.

What we're looking for

Skills & competencies

quality improvement specialist

hauppauge ny

behavioral health

program outcomes

quality improvement

record audits

regulatory guidelines

staff training

mental health services

substance use services

hourly pay $27.47–$30.76

403(b)

paid holidays

student loan forgiveness eligibility

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• $0-deductible Platinum Plus medical plan with 90% employer-provided benefit
• flexible spending and dependent care accounts
• 403(b)
• short- and long-term disability
• legal and life insurance
• pet insurance
• HRA
• mentorship and training
• possible federal/public student loan forgiveness
• career growth
• 5 personal days, 10–20 vacation days, 12 sick days, and 12 paid holidays.

Why this role

The role includes quality improvement training during onboarding and refresher training as needed. A bachelor’s degree in health and human services is required; a relevant licensed master’s degree is preferred.

About the employer

CN Guidance and Counseling Services is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.