Member Experience Team Member

Job overview

The Member Experience Team Member role is onsite in Wilmington, NC, with an average pay rate of $13.27 per hour. O2 Fitness provides fitness equipment, personal training, and group exercise, with a focus on a welcoming and clean member environment. The role supports members and guests through front-desk service, membership assistance, billing support, and club cleanliness. It also helps maintain stocked product areas, contributing to a positive and well-supported fitness experience.

What you'll do

• Greet members and guests
• answer phones and assist callers
• sign guests up for memberships
• schedule personal training orientations
• assist with billing questions and member concerns
• help maintain club cleanliness and restock supplies
• manage drink, cooler, and protein bar inventory
• merchandise products and keep the cooler stocked.

What we're looking for

Skills & competencies

member experience

fitness club

front desk

customer service

membership sales

personal training orientation

club cleanliness

wilmington nc

o2 fitness

$13.27/hr average

Work arrangement

• Weekend coverage required

Benefits & perks

• Complimentary O2 Fitness membership
• discounted personal training sessions
• supportive work environment
• O2 Fitness Rewards store.

Why this role

The posting states an average pay rate of $13.27 per hour and 20+ hours per week; high school graduation is preferred.

About the employer

O2G LLC is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.