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Member Service Specialist, Part-Time

Kinecta Federal Credit Union · El Segundo, CA · Member Contact Center

Compensation

$20 – $24 /hr

Employment type

Part-time

Work setting

On-site

Location

El Segundo, CA

Schedule

Day shift

Posted

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Job overview

The Member Service Specialist, Part-Time role is onsite in El Segundo, California, and pays $20–$24 per hour. The position is based in Kinecta Federal Credit Union’s Member Contact Center. The role handles member service transactions and inquiries while supporting sales and service goals. It helps members identify financial needs, provides information about products and services, processes transactions accurately, and escalates urgent issues when needed.

What you'll do

  • Assist members and identify financial needs
  • process transactions including transfers, loan payments, stop payments, and card disputes
  • meet quality and individual sales goals
  • maintain confidentiality
  • comply with loan and regulatory standards
  • escalate urgent service or system issues
  • participate in training and floor meetings.

What we're looking for

Skills & competencies
member service specialist
part-time
el segundo ca
credit union
member contact center
customer service
financial transactions
sales support
cash handling
four-week training
kinecta federal credit union
Work arrangement
  • Weekend coverage required

Why this role

The position includes a mandatory four-week training class.

About the employer

Kinecta Federal Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.

Additional details

Industry sector
52
Industry
Credit Unions
Occupation code
43-4051.00
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