Outbound Call Specialist — Service

Job overview

The Outbound Call Specialist — Service role is onsite in Missoula, MT. The posting states $15 per hour plus commission and bonuses, without specifying commission or bonus amounts. The role supports the service team at Young Mazda of Missoula by communicating with customers and scheduling service appointments. The specialist contacts customers about appointments, maintenance reminders, and offers, responds to inquiries, and uses CRM systems to track interactions and follow-up opportunities. These activities help customers arrange service and support the dealership’s service operations.

What you'll do

• Make outbound and inbound calls about service appointments, maintenance reminders, and special offers
• provide customer service
• use CRM systems to track interactions and follow-up opportunities
• answer inquiries and schedule service appointments
• work toward daily call and service targets.

What we're looking for

Skills & competencies

outbound call specialist

service appointments

customer service

call center

crm systems

automotive service

$15/hr plus commission

bonuses

missoula mt

young mazda of missoula

young automotive group

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) retirement plan
• health, dental, and life insurance
• disability benefits
• paid time off up to three weeks per year
• access to on-site medical options
• employee and family discounts.

Why this role

The posting describes a family-owned, people-first culture and career growth opportunities within the automotive organization.

About the employer

Young Mazda of Missoula is hiring for this role. Industry: Automotive Parts and Accessories Retailers. Sector: 44.