Account Manager / Inside Sales

Job overview

The Account Manager / Inside Sales role is onsite in Piqua, OH, with a Monday–Friday schedule. Compensation is not specified. The role supports A.M. Leonard’s collaborative sales department and its horticultural customers. This position helps customers choose suitable products and receive responsive service while supporting sales operations. It manages customer communications and orders, coordinates deliveries and pickups with production and logistics, tracks shipments, and maintains CRM activity.

What you'll do

• Respond to customer calls and emails with product information, pricing, and availability
• recommend products or substitutions
• process sales orders
• coordinate deliveries and pickups with production and logistics
• track shipments
• update CRM records
• resolve customer concerns
• stay informed about industry trends and products.

What we're looking for

Skills & competencies

account manager

inside sales

piqua oh

am leonard

customer service

horticulture

product recommendations

sales orders

crm

logistics

monday–friday

health insurance

dental insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage
• HSA contribution
• employee health clinic and telemedicine access
• life and disability insurance
• 401(k) matching
• paid vacation and personal time
• onsite gym
• product discounts
• professional development.

Why this role

Family-run business with more than 140 years of history; horticultural product education and professional development opportunities.

About the employer

AM Leonard is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.