Receptionist/Scheduler — Orthopaedics

Job overview

The Receptionist/Scheduler role is onsite in Germantown, MD. Compensation is not specified. The Centers for Advanced Orthopaedics is a physician-owned orthopaedics practice with more than 60 locations across Maryland, Northern Virginia, and the District of Columbia. The receptionist provides a welcoming first point of contact and coordinates front-desk administration for patients, providers, and staff. The role manages appointments, records, billing-related documentation, and communications to support efficient clinic operations and patient service.

What you'll do

• Greet patients in person and by phone and notify providers of arrivals
• maintain appointment schedules accurately
• manage a multiline phone system
• retrieve and update patient records
• verify financial records, collect patient charges, and process third-party claims
• maintain office inventory and reception area
• obtain identification and insurance information and assist with documentation and billing questions
• communicate scheduling and service-delay information to clinical staff
• sort and deliver mail
• participate in emergency routines when required.

What we're looking for

Skills & competencies

receptionist/scheduler

the centers for advanced orthopaedics

germantown md

orthopaedics

medical office

patient greeting

appointment scheduling

patient records

insurance information

billing support

front desk

high school diploma or ged

medical terminology

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision insurance, FSA and HSA options, 401(k) with employer contributions, paid time off and holidays, employer-paid life insurance, voluntary supplemental benefits, and employee assistance program.

Why this role

Supports a physician-owned orthopaedics practice; requires at least two years of medical office administrative experience.

About the employer

The Centers for Advanced Orthopaedics LL is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.