Hotel Front Desk Agent
Compensation
From $17 /hr
Employment type
Full-time
Work setting
On-site
Location
Dublin, OH
Schedule
Day shift
Posted
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Job overview
The Hotel Front Desk Agent role is onsite in Dublin, OH, at the Embassy Suites by Hilton Columbus Dublin. Compensation is $17 per hour. The position supports hotel guests through front-office service. The agent manages guest arrivals and departures, handles payments and account postings, responds to calls and messages, and works to resolve guest concerns. The role contributes to a smooth and welcoming guest experience while following hotel safety and service procedures.
What you'll do
- Greet guests
- complete registration and room assignments
- code keys
- authorize credit cards and handle payments
- post charges
- answer calls and relay messages
- close guest accounts at checkout
- research and address complaints
- follow safety, security, and emergency procedures
- assist other front desk personnel.
What we're looking for
- Skills & competencies
- hotel front desk agentdublin ohwestmont groupembassy suiteshiltonguest serviceshotel receptioncheck-incheck-outcustomer service$17/hrmedical insurancepaid time off
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision insurance
- HSA
- basic life and AD&D insurance
- paid vacation, sick time, and holidays
- employee discounts at Hilton hotels.
About the employer
Westmont Group is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
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Listing ID: 6f7dd522-b9df-49fb-82c4-69cd1d897b1f