Client Services Manager, Large Enterprise

Job overview

The Client Services Manager, Large Enterprise role is a full-time, onsite position in Schaumburg, IL, with a base pay range of $74,600–$120,000 per year. Paylocity provides cloud-based human capital management (HCM) and payroll software that helps businesses manage workforce processes. The manager leads Account Managers and develops service strategies for complex clients to support satisfaction and retention. The role addresses escalations, balances team workloads, develops staff, and works across internal functions to improve client support and reduce risk. The position requires up to 25% travel for internal or client-facing meetings.

What you'll do

• Develop client satisfaction and retention strategies
• lead and coach Account Managers
• support staff learning and development
• monitor workload and client alignment
• hire and onboard team members
• collaborate with cross-functional partners
• address escalated client issues
• travel up to 25% for meetings.

What we're looking for

Skills & competencies

client services manager

large enterprise

full-time

schaumburg il

paylocity

hcm software

payroll software

client retention

account management

team leadership

customer service

up to 25% travel

$74,600–$120,000/year

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life, and disability benefits
• 401(k) match
• additional perks supporting employees, families, and finances
• career development.

Why this role

100% in-office; remote and hybrid work are not available. Up to 25% travel is required.

About the employer

Paylocity is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.