Veterinary Receptionist (Care Coordinator)

Job overview

The Veterinary Receptionist (Care Coordinator) role is onsite in Mooresville, NC. Compensation is not specified. The position supports Lake Norman at Mooresville Animal Hospital, a full-service practice focused on high-quality veterinary care and client service. The role provides administrative and customer-service support that helps the hospital manage client visits and daily operations. By coordinating appointments, communications, records, and transactions, the Care Coordinator supports a positive experience for clients and their pets.

What you'll do

• Welcome clients and patients
• provide customer service in person and by phone
• manage lobby flow and concerns
• schedule appointments
• assist with medication pickups and service inquiries
• enter information in practice management software
• handle billing and accounts
• assist with retail sales, weighing pets, faxes, and records
• and reconcile the cash drawer and complete end-of-day duties.

What we're looking for

Skills & competencies

veterinary receptionist

care coordinator

mooresville nc

petvet care centers

animal hospital

client service

appointment scheduling

veterinary administration

full-service practice

rotating saturdays

medical insurance

pet discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• paid parental leave
• 401(k) with discretionary contribution
• team member pet discounts
• emotional wellbeing support and 24/7 EAP
• CE stipends
• career development resources
• and a team-member relief fund.

About the employer

PetVet Care Centers is hiring for this role. Industry: Veterinary Services. Sector: 54.