Service Advisor, Automotive Dealership

Job overview

The Service Advisor, Automotive Dealership role is onsite in Idaho Falls, ID. Compensation is not specified. Teton Volkswagen is part of Teton Auto Group, which describes its focus on respectful customer service, teamwork, and integrity. The advisor serves as the dealership’s first-line customer relations and service-sales representative, coordinating customer concerns with technicians and service management. The role supports accurate repair work, clear communication, customer satisfaction, and service-department goals.

What you'll do

• Greet customers
• listen to vehicle concerns
• prepare repair estimates and invoices
• explain recommended and completed work
• schedule appointments and follow up
• collect payments
• coordinate between customers, technicians, and manufacturer representatives
• track repair orders and parts requests
• maintain accurate service records
• and meet service-sales objectives.

What we're looking for

Skills & competencies

service advisor

automotive dealership

idaho falls id

customer relations

service sales

repair orders

vehicle maintenance

technician coordination

teton volkswagen

paid training

401(k)

medical dental vision

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• paid time off and vacation
• growth opportunities
• paid training
• employee vehicle purchase plans
• health and wellness
• and product and service discounts.

Why this role

The posting requires a high school diploma or GED and extensive automotive-industry and parts knowledge. It lists medical, dental, and vision insurance, 401(k), paid time off, paid training, employee vehicle purchase plans, and product and service discounts.

About the employer

Teton Volkswagen is hiring for this role. Industry: New Car Dealers. Sector: 44.