IT Service Desk Support Technician

Job overview

The IT Service Desk Support Technician role is 100% onsite in Mobile, AL. Compensation is $25–$28 per hour. The technician supports a healthcare technology environment during a workstation refresh and end-user technology deployment initiative. The role exists to configure and deploy desktop and laptop systems, assist users during equipment rollouts, and resolve basic hardware, software, and connectivity issues. Accurate documentation and responsive support help the deployment project proceed efficiently and provide a positive end-user experience.

What you'll do

• Configure, image, and deploy 60–80 desktop and laptop systems
• set up workstations and install software
• transfer user data
• install and support Microsoft Office, Citrix, printers, and peripherals
• troubleshoot Tier 1 hardware and connectivity issues
• maintain organized installations and cable management
• document and manage requests in ServiceNow
• provide basic end-user guidance.

What we're looking for

Skills & competencies

it service desk support technician

desktop support

workstation deployment

healthcare technology

servicenow

active directory

microsoft office

citrix

mobile al

teema

$25–$28/hour

three-month contract

Work arrangement

• Weekend coverage required

Why this role

Three-month contract with potential for full-time conversion. The listing’s structural location differs from the description: the description specifies Mobile, AL (100% onsite), while the feed location is Tampa, FL.

About the employer

TEEMA is hiring for this role. Industry: Facilities Support Services. Sector: 56.