Service Center Analyst
Compensation
$45k
Employment type
Full-time
Work setting
On-site
Location
Denver, CO
Schedule
Day shift
Posted
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Job overview
The Service Center Analyst is a hybrid role based in Denver, CO, with a salary of $45,000 per year. This position supports NuAxis Innovations in providing IT support to federal clients. The role exists to serve as the first point of contact for technical incidents and service requests. By resolving issues related to hardware, software, and network connectivity, the analyst ensures that government solutions remain operational and that users receive an exceptional customer experience.
What you'll do
- Provide Tier 1 technical support
- diagnose and resolve hardware/software issues
- manage user accounts in Active Directory
- monitor ticket queues
- communicate technical concepts to non-technical users.
What we're looking for
- Skills & competencies
- full-timeday shiftdenver cohybridit supporthelp deskservicenowactive directorytechnical supportfederal it$45k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Comprehensive benefits package, professional development.
Why this role
Hybrid work schedule; focus on federal IT customer experience.
About the employer
NuAxis Innovations is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1241.00
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Listing ID: 6f387e34-9dd6-4615-aa77-0e98e6f8b8ac