Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Warren, MI, with a stated annual salary range of $60,000–$65,000. Natalie Gajewski’s agency serves its community by helping customers protect what matters and build relationships. The representative supports agency growth by responding to customer needs, handling policy updates and claims, maintaining accurate records, and coordinating with agency colleagues to provide customer service.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

state farm agent

warren mi

customer service representative

insurance

customer inquiries

policy information

policy changes

claims processing

$60k–$65k/year

401(k)

health insurance

paid time off

training and development

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

Why this role

Benefits include license reimbursement, 401(k), performance-based bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Natalie Gajewski - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.