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Customer Service Representative — Delivery Operations

TalentBridge · Ellenton, FL · Customer service and delivery operations

Compensation

$17.5 – $17.5 /hr

Employment type

Full-time

Work setting

On-site

Location

Ellenton, FL

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative — Delivery Operations role is onsite in Ellenton, FL. Pay is up to $17.50 per hour. The schedule is Tuesday–Saturday, 7:00 AM–4:00 PM, with Sunday and Monday off. The role supports customers, business partners, and drivers in a delivery environment. The representative helps keep deliveries on track by resolving customer concerns, coordinating order changes, monitoring route progress, and communicating with customers, drivers, and business partners. Accurate, organized issue handling supports delivery operations and customer service.

What you'll do

  • Assist customers and business partners by phone and email
  • handle complaints
  • diagnose and resolve customer issues
  • monitor delivery routes and progress
  • scan haul-away pods and verify stamps
  • process order changes and cancellations
  • communicate with customers, drivers, and business partners
  • manage multiple priorities accurately.

What we're looking for

Skills & competencies
customer service representative
delivery operations
customer support
route monitoring
order changes
microsoft office
ellenton fl
onsite
tuesday–saturday
7:00 am–4:00 pm
$17.50/hr
Work arrangement
  • Weekend coverage required

Why this role

Tuesday–Saturday schedule; Microsoft Office experience including MS Project, Word, Excel, and PowerPoint is required.

About the employer

TalentBridge is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.

Additional details

Industry sector
56
Industry
Employment Placement Agencies
Occupation code
43-4051.00
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