Head of Operations / Chief Operating Officer

Job overview

The Head of Operations / Chief Operating Officer role is onsite in San Francisco, CA, five days a week. Compensation is not specified. Clera is a seed-stage AI company serving manufacturers, and this role works closely with its founders to support customer delivery and business operations. The role owns day-to-day operations and builds the supplier, freight, and service processes needed to serve more customers. It also partners with engineering to identify workflows for AI-agent automation and helps scale the operations team as the business grows.

What you'll do

• Own customer onboarding, order execution, supplier and carrier coordination, and issue resolution
• build processes, metrics, and playbooks to scale service
• partner with engineering to identify operational workflows for AI-agent automation
• manage supplier and freight operations, vendor relationships, and service quality
• hire and lead the operations team
• work with founders on planning, finance, and company priorities.

What we're looking for

Skills & competencies

head of operations

chief operating officer

san francisco ca

clera

onsite

five days a week

seed-stage startup

ai company

customer delivery

supply chain

procurement

freight operations

supplier management

operations team leadership

Work arrangement

• Weekend coverage required

Why this role

Seed-stage AI company serving manufacturers; onsite five days per week; candidates may relocate from elsewhere in the United States.

About the employer

Clera is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.