Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Bend, OR, with an annual salary of $50,000–$60,000. The role supports Greg Elder’s State Farm insurance agency and its community members. The representative helps deliver customer experiences that support agency growth by answering policy questions, assisting with policy updates, processing claims, and maintaining accurate interaction records. The role coordinates with agency colleagues and anticipates customer needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy support

claims processing

customer records

full-time

bend or

greg elder state farm agent

$50k–$60k

health insurance

401(k)

paid time off

license reimbursement

bonus opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health insurance, paid time off, licensing reimbursement, performance-based bonus, flexible schedule, training and development, and advancement opportunities.

Why this role

The agency describes a close-knit team of three and offers licensing reimbursement and internal growth opportunities for driven, sales-minded candidates.

About the employer

Greg Elder - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.