Arcade Service Technician

Job overview

The Arcade Service Technician reports to the preferred office location in Columbus, OH and travels to customer locations across the United States. Compensation is not specified. The role supports arcade and family entertainment center customers through equipment installation, repair, and technical support. The technician helps customers keep arcade equipment and payment systems operating by installing, configuring, troubleshooting, and maintaining equipment. Customer training and post-sale support contribute to reliable service and customer relationships.

What you'll do

• Install and repair arcade equipment across the United States
• set up and configure payment kiosks, point-of-sale systems, and card readers
• troubleshoot, repair, and maintain equipment
• provide post-sale customer support and training
• and communicate professionally with customers and team members.

What we're looking for

Skills & competencies

arcade service technician

shaffer distributing

columbus oh

arcade equipment

installation

equipment repair

troubleshooting

payment kiosks

point of sale

customer training

us travel

50% average travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• life insurance
• 401(k) with 4% company match
• employer-funded stock ownership
• paid time off and holidays
• paid volunteer time
• and company-paid short- and long-term disability insurance.

Why this role

Travel may last up to a week at a time, averaging around 50% and reaching 80% during peak season; travel time and related expenses are paid. Normal office hours are Monday–Friday, 8 AM–5 PM, with overtime likely while traveling.

About the employer

SHAFFER DISTRIBUTING CO is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.