Warranty Administrator

Job overview

The Warranty Administrator role is onsite in Odessa, TX; compensation is described as competitive and commensurate with experience, with no numeric amount specified. The role supports Freedom GMC’s service team and coordinates warranty claims with General Motors. The administrator manages accurate, timely claim submissions and warranty records to support warranty recovery and compliance with GM standards. The role connects the service department, technicians, and manufacturer, following up on claims and helping improve processes when rejection trends emerge.

What you'll do

• Submit warranty claims to General Motors
• review repair orders for documentation, labor operations, and part numbers
• monitor claim status and resubmit rejected or returned claims
• reconcile warranty receivables
• maintain claim records and filing systems
• coordinate with service advisors, technicians, and parts staff
• track GM warranty policies and updates
• assist with warranty audits
• identify claim rejection trends and provide process feedback.

What we're looking for

Skills & competencies

warranty administrator

automotive warranty

warranty claims

general motors

repair orders

warranty receivables

dealership service

odessa tx

freedom gmc

claim audits

customer records

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) with company match
• paid time off and holidays
• ongoing training and manufacturer certification opportunities
• employee vehicle purchase program.

Why this role

The posting prefers one to two years of automotive warranty administration experience and familiarity with GM processes and dealership management systems.

About the employer

Freedom GMC is hiring for this role. Industry: New Car Dealers. Sector: 44.