Service Delivery Representative

Job overview

The Service Delivery Representative is a remote-eligible role supporting Arvato Bertelsmann's client services. Compensation is not specified in the posting, and this role supports the company's global supply chain and e-commerce logistics network. This role exists to manage customer accounts and ensure service level agreements are met. The representative handles order management, inventory updates, and customer support for international and domestic clients.

What you'll do

• Create deliveries and monitor order processing.
• Monitor stock availability.
• Support account and purchasing teams.
• Manage inventory updates and promotional planning.
• Coordinate return shipments.
• Communicate with customers on order status.
• Prepare status reports.

What we're looking for

Skills & competencies

full-time

day shift

remote

customer service

logistics

order management

arvato

no on-call

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life insurance, disability pay, 401(k) with 6% match, tuition reimbursement.

Why this role

Client-facing role requiring strong Excel skills and order management experience.

About the employer

Arvato Bertelsmann is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.