Service Advisor

Job overview

The Service Advisor role is onsite in Lake City, FL, with compensation not specified. The position supports Lake City CDJR, part of Morgan Auto Group, a Florida automotive retail group. The advisor coordinates customer service and repair work by identifying needs, preparing estimates, communicating repair status, and confirming approvals. The role helps ensure repairs are completed accurately and on time while supporting customer satisfaction and service follow-up.

What you'll do

• Greet customers
• identify service needs and resolve concerns
• estimate costs and completion times
• communicate work status
• coordinate repairs
• obtain written repair-order approvals
• inspect completed repair orders for accuracy
• support add-on sales goals
• contact customers about appointments and maintenance
• answer calls
• document repair-order changes
• and address follow-up issues.

What we're looking for

Skills & competencies

service advisor

morgan auto group

lake city fl

automotive retail

customer service

repair orders

service estimates

repair coordination

customer satisfaction

add-on sales

appointment reminders

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life, and disability insurance
• health savings account
• 401(k) with company match
• paid time off
• tenure bonuses
• employee discounts
• referral programs
• training and advancement opportunities.

Why this role

The posting describes ongoing training and support, growth opportunities, and employee discount and referral programs.

About the employer

Morgan Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.