Cable Sales Representative

Job overview

The Cable Sales Representative role is listed in Killeen, TX. Compensation includes a base wage, commissions, and contest incentives; the stated base pay is $12.52–$15.52 per hour. MCI provides business process outsourcing and customer support services for client programs. The representative handles customer service, technical support, and sales interactions for a national cable service provider. By resolving issues, explaining products, and processing customer requests accurately, the role supports customer experience and sales goals.

What you'll do

• Handle inbound and outbound customer contacts
• understand and resolve customer issues
• research account information and coordinate with other departments
• complete account management tasks
• document and process claims
• follow scripts and procedures
• protect confidential information
• escalate issues
• attend training and meetings
• support first-call resolution.

What we're looking for

Skills & competencies

cable sales representative

killeen tx

mci careers

full-time

customer service

technical support

inbound and outbound contacts

sales

$12.52–$15.52/hr

high school diploma or equivalent

contact center

Work arrangement

• Weekend coverage required

Benefits & perks

• Industry-leading training program
• sales commissions and contest incentives.

Why this role

The posting describes a competitive base wage plus sales commissions and contest incentives. High school diploma or equivalent and computer data-entry experience are required; contact-center experience is preferred.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.