Customer Service Representative / Data Entry — Call Center

Job overview

The Customer Service Representative / Data Entry — Call Center role is onsite in Tampa, FL. Compensation is not specified in the listing. The role supports a high-volume guest services operation handling private-plane meal orders. The representative manages customer contacts and order information across multiple systems, helping ensure accurate, timely catering service. The work combines customer support, data entry, documentation, and coordination with internal teams.

What you'll do

• Handle inbound and outbound calls and emails about private-plane meal orders
• process orders, requests, and updates across multiple systems
• navigate CRM, order-entry, and workflow systems
• document interactions in real time
• manage competing tasks in a time-sensitive environment
• coordinate with internal teams
• resolve or escalate customer issues
• meet productivity, accuracy, and performance metrics.

What we're looking for

Skills & competencies

customer service representative

data entry

call center

guest services

order entry

crm

tampa fl

hiregy

$20/hour

onsite

high-volume calls

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• Free food
• 401(k) with match
• standard benefits
• room to grow.

Why this role

Onsite role; assigned schedules are set in three-month periods after training; two-week Monday–Friday training schedule, 9:00 AM–5:00 PM EST; free food; 401(k) with match and standard benefits.

About the employer

Hiregy is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.