Customer Service Representative — Evenings

Job overview

The Customer Service Representative — Evenings role is onsite in Colorado Springs, CO. The posting lists pay starting at $15.20 per hour, with no maximum specified. The role supports member service and new-member sales at a Planet Fitness club. The representative creates a positive member experience by greeting prospective members, handling front-desk tasks, and responding to questions. The role contributes to club operations by supporting sign-ups and account updates, resolving service issues, and maintaining a neat and clean facility.

What you'll do

• Greet potential members and guests
• answer calls and provide information
• conduct tours
• assist with check-ins, sign-ups, cancellations, amenity use, and account updates
• address member questions and refer issues to management as needed
• help maintain club cleanliness.

What we're looking for

Skills & competencies

customer service representative

evenings

member services

front desk

new member sales

fitness club

colorado springs co

planet fitness

$15.20/hour starting

health insurance

dental insurance

vision insurance

free membership

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• wellness resources
• free membership for the employee and one family member or friend
• Dollars for Scholars
• employee appreciation
• support resources
• advancement opportunities.

Why this role

The posting identifies an evening role and lists full-time, part-time, and non-supervisor status.

About the employer

Planet Fitness - PF Baseline Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.