Inside Sales Representative

Job overview

The Inside Sales Representative position is based onsite in Wichita, KS. Compensation is not specified; the posting describes competitive pay with overtime eligibility. PTSolutions supplies industrial tools and provides inventory, procurement, and customer support services. The representative serves as a liaison for customers and internal teams, handling orders, product questions, quotes, and service issues. The role supports customer relationships and sales by providing accurate product information, resolving order concerns, and following up to ensure solutions.

What you'll do

• Process customer orders, changes, and returns
• provide order-status updates and product information
• respond to quote requests by phone and email
• resolve customer issues and follow up
• partner with sales and internal teams
• develop customer relationships
• communicate current sales and marketing programs
• close identified sales opportunities.

What we're looking for

Skills & competencies

inside sales representative

wichita ks

ptsolutions

onsite

industrial tools

customer service

order processing

product information

quotes

customer relationships

overtime eligible

tuition reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid holidays and vacation
• attendance awards
• tuition reimbursement
• 401(k) with company match
• medical, vision, and company-paid dental
• disability and life insurance
• employee assistance program
• voluntary insurance options.

Why this role

Training on company systems and products is provided; candidates with 2+ years of customer service experience and knowledge of cutting tools are preferred. Applicants must reside in the Wichita area and be authorized to work in the United States.

About the employer

PTSolutions is hiring for this role. Industry: Industrial Machinery and Equipment Merchant Wholesalers. Sector: 42.