Member Engagement Coordinator

Job overview

The Member Engagement Coordinator role is onsite in Michigan City, IN, and compensation is not specified. The position supports the YMCA’s mission of strengthening the community through youth development, healthy living, and social responsibility. The coordinator builds positive relationships with members, guests, staff, and volunteers while supporting member experience and retention. The role also coordinates enrollment and registration, oversees membership administration, and supervises and develops Member Engagement staff.

What you'll do

• Provide service to members, guests, and program participants
• build member relationships and promote enrollment
• coordinate program registration
• support marketing and branch goals
• verify membership and registration information
• process memberships, scholarships, billing, renewals, and deposits
• recruit, train, schedule, and supervise Member Engagement staff and volunteers
• maintain payroll records and staff compliance.

What we're looking for

Skills & competencies

member engagement

ymca

member services

customer service

membership retention

program registration

staff supervision

michigan city in

la porte county family ymca

40 hours per week

Work arrangement

• Weekend coverage required

Why this role

At least 40 scheduled hours per week, including a minimum of 20 hours at the front desk; high school degree required; CPR/First Aid/AED/Oxygen certifications required within 90 days of hire.

About the employer

La Porte County Family YMCA is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.