Patient Care Coordinator — My Hearing Centers

Job overview

The Patient Care Coordinator role is onsite in Reno, NV, in a clinical office environment. Compensation is not specified. The coordinator supports My Hearing Centers, part of WS Audiology, a hearing care company, and helps patients access and continue hearing care.

What you'll do

• Welcome patients in person and by phone
• schedule appointments, confirmations, and follow-ups
• organize the provider’s schedule
• contact current and past patients about follow-up care
• maintain patient records
• verify insurance benefits
• process payments
• support clinic inventory
• explain products, services, financing, and promotions
• partner with the provider on patient satisfaction and clinic goals.

What we're looking for

Skills & competencies

patient care coordinator

reno nv

my hearing centers

ws audiology

hearing care

patient scheduling

clinic operations

customer service

insurance verification

patient records

no healthcare experience required

Work arrangement

• Weekend coverage required

Why this role

Healthcare experience is not required. Customer service experience is sought; healthcare, hospitality, retail, or sales experience is a plus.

About the employer

WSA Americas is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.